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Head to head · Real Estate✓ VERIFIED · 2026-07-12

Century 21 vs IHG Hotels: units, growth & AI adoption

IHG Hotels leads on AI adoption (74/100 vs 60/100), while Century 21 is the larger system by unit count (14,000 offices vs 6,300+). IHG Hotels is growing faster year-over-year (+3.8%). Data verified Q3 2026.

MetricCentury 21IHG Hotels
SectorReal Estate Hospitality
HeadquartersUSA UK
Units (approx.)14,000 offices 6,300+
Unit growth YoY+1.4% +3.8%
AI Adoption Score60/100 74/100
Operations AI52 72
Marketing AI70 76
Training AI58 68
Data infrastructure58 78
RegionNorth America Europe
Index rank#29 #10

Century 21

Anywhere-owned brokerage franchise; AI listing tools and lead routing provided at platform level.

FULL CENTURY 21 PROFILE →

IHG Hotels

Holiday Inn parent with strong Greater-China franchising; AI concierge (with Google) and revenue-management systems across the estate.

FULL IHG HOTELS PROFILE →

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SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK