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Head to head · Hospitality✓ VERIFIED · 2026-07-12

Hilton vs Subway: units, growth & AI adoption

Hilton leads on AI adoption (79/100 vs 58/100), while Subway is the larger system by unit count (36,000+ vs 7,600+). Hilton is growing faster year-over-year (+4.5%). Data verified Q3 2026.

MetricHiltonSubway
SectorHospitality QSR / Fast Food
HeadquartersUSA USA
Units (approx.)7,600+ 36,000+
Unit growth YoY+4.5% +1.1%
AI Adoption Score79/100 58/100
Operations AI76 55
Marketing AI82 66
Training AI72 52
Data infrastructure84 59
RegionNorth America North America
Index rank#6 #31

Hilton

Connected Room, AI revenue management, and a mature data stack across a mostly franchised system.

FULL HILTON PROFILE →

Subway

One of the most-franchised brands globally, mid-pack on AI adoption: digital ordering and loyalty personalization are live, unit-level AI operations tooling is still limited.

FULL SUBWAY PROFILE →

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SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK