Head to head · Convenience Retail✓ VERIFIED · 2026-07-12
7-Eleven vs Dunkin': units, growth & AI adoption
7-Eleven leads on AI adoption (74/100 vs 61/100), while 7-Eleven is the larger system by unit count (85,000+ vs 13,200+). 7-Eleven is growing faster year-over-year (+5.1%). Data verified Q3 2026.
| Metric | 7-Eleven | Dunkin' |
|---|---|---|
| Sector | Convenience Retail | QSR / Coffee & Bakery |
| Headquarters | Japan | USA |
| Units (approx.) | 85,000+ ◂ | 13,200+ |
| Unit growth YoY | +5.1% ◂ | +2.7% |
| AI Adoption Score | 74/100 ◂ | 61/100 |
| Operations AI | 80 ◂ | 58 |
| Marketing AI | 68 | 70 ◂ |
| Training AI | 65 ◂ | 54 |
| Data infrastructure | 82 ◂ | 62 |
| Region | APAC | North America |
| Index rank | #9 ◂ | #27 |
7-Eleven
The world's largest franchise system by unit count uses AI-driven demand forecasting and automated ordering across its Japanese and Southeast Asian networks.
FULL 7-ELEVEN PROFILE →Dunkin'
Loyalty-led AI adoption: strong personalization on the app and media buying, lighter on kitchen and field-ops automation.
FULL DUNKIN' PROFILE →Franchise Intelligence Index
Compare every tracked system — full benchmarks, updated quarterly.
SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK