Head to head · Convenience Retail✓ VERIFIED · 2026-07-12
7-Eleven vs Gong cha: units, growth & AI adoption
7-Eleven leads on AI adoption (74/100 vs 53/100), while 7-Eleven is the larger system by unit count (85,000+ vs 2,000+). Gong cha is growing faster year-over-year (+8.4%). Data verified Q3 2026.
| Metric | 7-Eleven | Gong cha |
|---|---|---|
| Sector | Convenience Retail | F&B / Bubble Tea |
| Headquarters | Japan | Taiwan |
| Units (approx.) | 85,000+ ◂ | 2,000+ |
| Unit growth YoY | +5.1% | +8.4% ◂ |
| AI Adoption Score | 74/100 ◂ | 53/100 |
| Operations AI | 80 ◂ | 50 |
| Marketing AI | 68 ◂ | 62 |
| Training AI | 65 ◂ | 44 |
| Data infrastructure | 82 ◂ | 56 |
| Region | APAC | APAC |
| Index rank | #9 ◂ | #39 |
7-Eleven
The world's largest franchise system by unit count uses AI-driven demand forecasting and automated ordering across its Japanese and Southeast Asian networks.
FULL 7-ELEVEN PROFILE →Gong cha
Global bubble-tea leader with US/UK private-equity backing; investing in digital ordering and franchise-analytics platforms.
FULL GONG CHA PROFILE →Franchise Intelligence Index
Compare every tracked system — full benchmarks, updated quarterly.
SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK