Head to head · Real Estate✓ VERIFIED · 2026-07-12
Century 21 vs Gong cha: units, growth & AI adoption
Century 21 leads on AI adoption (60/100 vs 53/100), while Century 21 is the larger system by unit count (14,000 offices vs 2,000+). Gong cha is growing faster year-over-year (+8.4%). Data verified Q3 2026.
| Metric | Century 21 | Gong cha |
|---|---|---|
| Sector | Real Estate | F&B / Bubble Tea |
| Headquarters | USA | Taiwan |
| Units (approx.) | 14,000 offices ◂ | 2,000+ |
| Unit growth YoY | +1.4% | +8.4% ◂ |
| AI Adoption Score | 60/100 ◂ | 53/100 |
| Operations AI | 52 ◂ | 50 |
| Marketing AI | 70 ◂ | 62 |
| Training AI | 58 ◂ | 44 |
| Data infrastructure | 58 ◂ | 56 |
| Region | North America | APAC |
| Index rank | #29 ◂ | #39 |
Century 21
Anywhere-owned brokerage franchise; AI listing tools and lead routing provided at platform level.
FULL CENTURY 21 PROFILE →Gong cha
Global bubble-tea leader with US/UK private-equity backing; investing in digital ordering and franchise-analytics platforms.
FULL GONG CHA PROFILE →Franchise Intelligence Index
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SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK