Head to head · Real Estate✓ VERIFIED · 2026-07-12
Century 21 vs The UPS Store: units, growth & AI adoption
Century 21 leads on AI adoption (60/100 vs 55/100), while Century 21 is the larger system by unit count (14,000 offices vs 5,500+). The UPS Store is growing faster year-over-year (+1.8%). Data verified Q3 2026.
| Metric | Century 21 | The UPS Store |
|---|---|---|
| Sector | Real Estate | Business Services |
| Headquarters | USA | USA |
| Units (approx.) | 14,000 offices ◂ | 5,500+ |
| Unit growth YoY | +1.4% | +1.8% ◂ |
| AI Adoption Score | 60/100 ◂ | 55/100 |
| Operations AI | 52 | 54 ◂ |
| Marketing AI | 70 ◂ | 52 |
| Training AI | 58 ◂ | 50 |
| Data infrastructure | 58 | 60 ◂ |
| Region | North America | North America |
| Index rank | #29 ◂ | #36 |
Century 21
Anywhere-owned brokerage franchise; AI listing tools and lead routing provided at platform level.
FULL CENTURY 21 PROFILE →The UPS Store
The largest US business-services franchise; benefits from UPS logistics AI, with store-level AI limited to workflow tools.
FULL THE UPS STORE PROFILE →Franchise Intelligence Index
Compare every tracked system — full benchmarks, updated quarterly.
SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK