Head to head · QSR / Coffee & Bakery✓ VERIFIED · 2026-07-12
Dunkin' vs FamilyMart: units, growth & AI adoption
FamilyMart leads on AI adoption (71/100 vs 61/100), while FamilyMart is the larger system by unit count (24,000+ vs 13,200+). FamilyMart is growing faster year-over-year (+2.8%). Data verified Q3 2026.
| Metric | Dunkin' | FamilyMart |
|---|---|---|
| Sector | QSR / Coffee & Bakery | Convenience Retail |
| Headquarters | USA | Japan |
| Units (approx.) | 13,200+ | 24,000+ ◂ |
| Unit growth YoY | +2.7% | +2.8% ◂ |
| AI Adoption Score | 61/100 | 71/100 ◂ |
| Operations AI | 58 | 76 ◂ |
| Marketing AI | 70 ◂ | 62 |
| Training AI | 54 | 60 ◂ |
| Data infrastructure | 62 | 78 ◂ |
| Region | North America | APAC |
| Index rank | #27 | #13 ◂ |
Dunkin'
Loyalty-led AI adoption: strong personalization on the app and media buying, lighter on kitchen and field-ops automation.
FULL DUNKIN' PROFILE →FamilyMart
Japan's #2 convenience chain deploys AI ordering, digital signage with camera analytics, and unmanned-store technology.
FULL FAMILYMART PROFILE →Franchise Intelligence Index
Compare every tracked system — full benchmarks, updated quarterly.
SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK