Head to head · Convenience Retail✓ VERIFIED · 2026-07-12
FamilyMart vs The UPS Store: units, growth & AI adoption
FamilyMart leads on AI adoption (71/100 vs 55/100), while FamilyMart is the larger system by unit count (24,000+ vs 5,500+). FamilyMart is growing faster year-over-year (+2.8%). Data verified Q3 2026.
| Metric | FamilyMart | The UPS Store |
|---|---|---|
| Sector | Convenience Retail | Business Services |
| Headquarters | Japan | USA |
| Units (approx.) | 24,000+ ◂ | 5,500+ |
| Unit growth YoY | +2.8% ◂ | +1.8% |
| AI Adoption Score | 71/100 ◂ | 55/100 |
| Operations AI | 76 ◂ | 54 |
| Marketing AI | 62 ◂ | 52 |
| Training AI | 60 ◂ | 50 |
| Data infrastructure | 78 ◂ | 60 |
| Region | APAC | North America |
| Index rank | #13 ◂ | #36 |
FamilyMart
Japan's #2 convenience chain deploys AI ordering, digital signage with camera analytics, and unmanned-store technology.
FULL FAMILYMART PROFILE →The UPS Store
The largest US business-services franchise; benefits from UPS logistics AI, with store-level AI limited to workflow tools.
FULL THE UPS STORE PROFILE →Franchise Intelligence Index
Compare every tracked system — full benchmarks, updated quarterly.
SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK