Head to head · Business Services✓ VERIFIED · 2026-07-12
The UPS Store vs SERVPRO: units, growth & AI adoption
The UPS Store leads on AI adoption (55/100 vs 52/100), while The UPS Store is the larger system by unit count (5,500+ vs 2,200+). SERVPRO is growing faster year-over-year (+3.3%). Data verified Q3 2026.
| Metric | The UPS Store | SERVPRO |
|---|---|---|
| Sector | Business Services | Restoration Services |
| Headquarters | USA | USA |
| Units (approx.) | 5,500+ ◂ | 2,200+ |
| Unit growth YoY | +1.8% | +3.3% ◂ |
| AI Adoption Score | 55/100 ◂ | 52/100 |
| Operations AI | 54 | 56 ◂ |
| Marketing AI | 52 ◂ | 46 |
| Training AI | 50 | 52 ◂ |
| Data infrastructure | 60 ◂ | 52 |
| Region | North America | North America |
| Index rank | #36 ◂ | #42 |
The UPS Store
The largest US business-services franchise; benefits from UPS logistics AI, with store-level AI limited to workflow tools.
FULL THE UPS STORE PROFILE →SERVPRO
Blackstone-backed restoration leader; AI in job triage, drying-time prediction, and insurance-workflow automation.
FULL SERVPRO PROFILE →Franchise Intelligence Index
Compare every tracked system — full benchmarks, updated quarterly.
SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK