Head to head · F&B / Bubble Tea✓ VERIFIED · 2026-07-12
Chatime vs Gong cha: units, growth & AI adoption
Gong cha leads on AI adoption (53/100 vs 51/100), while Gong cha is the larger system by unit count (2,000+ vs 1,200+). Gong cha is growing faster year-over-year (+8.4%). Data verified Q3 2026.
| Metric | Chatime | Gong cha |
|---|---|---|
| Sector | F&B / Bubble Tea | F&B / Bubble Tea |
| Headquarters | Taiwan | Taiwan |
| Units (approx.) | 1,200+ | 2,000+ ◂ |
| Unit growth YoY | +7.2% | +8.4% ◂ |
| AI Adoption Score | 51/100 | 53/100 ◂ |
| Operations AI | 48 | 50 ◂ |
| Marketing AI | 60 | 62 ◂ |
| Training AI | 42 | 44 ◂ |
| Data infrastructure | 54 | 56 ◂ |
| APAC presence | Yes | Yes |
| Index rank | #43 | #39 ◂ |
Chatime
One of the largest bubble-tea franchises globally; AI use emerging in loyalty personalization and store-level demand planning.
FULL CHATIME PROFILE →Gong cha
Global bubble-tea leader with US/UK private-equity backing; investing in digital ordering and franchise-analytics platforms.
FULL GONG CHA PROFILE →Franchise Intelligence Index
Compare every tracked system — full benchmarks, updated quarterly.
SOURCE: FRANCHISEPULSE FRANCHISE INTELLIGENCE INDEX, Q3 2026 · FREE TO CITE WITH ATTRIBUTION + LINK