Sector benchmark · Q3 2026
AI in Business & Home Services franchising
Cleaning, restoration and business-services franchises are early in AI — scheduling, routing, and quote automation lead.
Figures are published by third parties, compiled as-is, and may change. We do not independently verify the underlying data — check the source before acting on it. For reference only; not legal, tax, or investment advice.
Sources for units and growth sit on each brand’s profile. AI Adoption Score: FranchisePulse’s own editorial metric (methodology). Entries dated up to 2026-09-16.
55/100
Sector AI average
-8
vs all-sector avg
5
Tracked systems
66
Leader: H&R Block
H&R Block (66) and Jan-Pro (43) are 23 points apart. The largest system by units, Jan-Pro, ranks #5 on AI; the fastest-growing, SERVPRO, ranks #4. Against the Index, Business & Home Services is strongest on operations AI (-6) and weakest on marketing AI (-11).
Business & Home Services systems, ranked by AI adoption
| Brand | HQ Region | Units | AI Score | Strongest pillar | Growth | Sources |
|---|---|---|---|---|---|---|
| H&R Block | North America | 8,600+ offices | 66/100 | Data infrastructure 74 | -1.1% | Sourced |
| Neighborly | North America | 5,500+ | 59/100 | Marketing AI 66 | +2.0% | Partly sourced |
| The UPS Store | North America | 5,500+ | 55/100 | Data infrastructure 60 | +1.8% | Partly sourced |
| SERVPRO | North America | 2,354 | 52/100 | Operations AI 56 | +3.0% | Sourced |
| Jan-Pro | North America | 10,000+ | 43/100 | Operations AI 46 | +2.2% | Partly sourced |
Where Business & Home Services leads and lags
| Pillar | Sector avg | Index avg | Gap | Highest here |
|---|---|---|---|---|
| Operations AI | 56 | 62 | -6 | H&R Block 62 |
| Data infrastructure | 59 | 66 | -7 | H&R Block 74 |
| Marketing AI | 54 | 65 | -11 | H&R Block 66 |
| Training & Support AI | 48 | 56 | -8 | H&R Block 58 |
Other sectors